Category Archives: Human Resources

Diversity in Business Panel Discussion

Diversity in Business Panel at CSUF Entrepreneurship

The Small Business & Diversity event panel, from left to right, Christian Valencia of HIIT Bottle, Dalip Jaggi of Eva Smart Shower, Summer Sepulveda of the Women’s Business Enterprise Council (WBEC) and Mihaylo Center for Entrepreneurship Director John Bradley Jackson. Source:

Earlier this summer we co-hosted a panel with Critical Mass Radio Show that discussed diversity in business. It was an energetic event that covered a wide range of topics all dealing with the promise of diversity. Continue reading

Understanding our Personalities

Editor’s Note: Recently, the New Venture Launch classes were part of a unique hands-on workshop facilitated by Bob Kreisberg, President of Opus Productivity Solutions. The post below is written by two students who attended the workshop, Paul Aleo and Drew Balanza.

Opus Productivity aids companies in improving productivity and profitability through the use of a unique personality assessment test. Many employers use this test to assess a potential candidate’s strengths and weaknesses as they relate to completing the required job duties. These tests can also help people learn how to communicate better by teaching them about their own personalities and the personalities of others. Continue reading

Let a CSUF Organizational Audit help your Business Reach new Heights!

Employees are a company’s most important asset but all too often they aren’t treated as such. Over the last couple of years our program – which has been in operation for more than two decades and has a strong record of helping clients – has developed a comprehensive Organizational Audit consulting service that helps our clients increase the effectiveness of its most important asset: its people.

The audit starts with the work that your employees need to do in order to achieve the organization’s goals and then asks:

1. Are the right people in place to get this work done successfully?

Our students can recommend changes to the current hiring and training processes to ensure that your people have the right skills and abilities to get the job done.

2. Are the policies and procedures that have been put in place helping the staff work more effectively?

Our students can recommend changes to improve the flow of communication within the organization and increase employee motivation.

3. Is the culture enhancing or hindering organizational performance?

The secret-sauce of an effective organization is its culture. When employees strongly agree with the organization’s values, they are much more energized to help the organization achieve its goals. Our students can recommend ways to create a culture that helps your organization gain a unique competitive advantage that is almost impossible to imitate.

Each CSUF Student-led Business Consulting team that will be performing these comprehensive Organizational Audits are supervised by a PhD faculty member and are mentored by a qualified professional from the private sector. By the end of the semester, the CSUF Undergraduate Juniors and Seniors will develop and present to their clients a plan that will address all the above issues with recommendations about how to make improvements.

Our Student Consulting Program has won 26 awards from the nationally renowned Small Business Institute for having some of the best, if not the best, student consulting projects. Please click on the picture below to see a video describing our Student Consulting Program:

CSUF’s “Organizational Audit” is a top notch tool for any company. Please call Ms. Charlesetta Medina at (657) 278-8243 or send her an email to for more information about our award-winning Student Consulting Program.

Why Human Resource Practices are Important

While it is fairly obvious how marketing, sales, product development and manufacturing contribute to an organization’s success, the link between human resources and firm success has been much more ambiguous. Measuring how the sales department affects a firm’s revenues is quite simple. But it’s much harder to measure the effects of changes in hiring, training, performance appraisal and information sharing processes.

The most conclusive proof of value of human resources came via a paper published last year in the Academy of Management Journal. The authors used meta-analysis techniques to provide strong evidence for the concrete benefits to firms when they take care of their people. (Meta-analysis is a fancy word for a methodology that allows researchers to combine results from many different studies to look for broader patterns.)

Examining 116 articles published between 1985 and 2011, the authors found that an organization’s human resource policies improve employee motivation and build a strong pool of talent. These two factors, in turn, lead to reduced employee turnover and better operational outcomes such as productivity, product or service quality, and rate of innovation. And, when the organization’s employees are productive, innovative and committed to delivering high-quality products and services to its customers, the organization will see increased revenues.

How can an organization improve its bottom line by taking care of its people? The authors suggest three basic strategies:

  1. Create recruiting, hiring and training processes that ensure that employees have the right skills to get the job done.
  2. Design rewards and career development programs so that they enhance employee motivation.
  3. Provide employees with opportunities to grow their skills and abilities in a manner that also achieves the organization’s objectives. Some examples include giving workers a fair degree of autonomy in how they do their jobs and allowing them to have a say in matters that affect them.

Let’s face it, many of us think of HR as the place we go to when we want to change our benefits or our paycheck doesn’t look right. This study provides the most convincing evidence yet of the true value provided by HR.

If you are interested in improving your company’s Human Resource Practices please get in touch with Charlesetta Medina by sending her an email to or by giving her a call at (657) 278-3464. Our award winning Student-led Business Consulting program accepts new clients during both the spring and fall semesters but space is limited so plan ahead.

Written by Dr. Atul Teckchandani who is an Assistant Professor of Management at the Mihaylo College of Business and Economics, California State University, Fullerton. He teaches courses in entrepreneurship, provides student advising and is involved with the Center for Entrepreneurship within Mihaylo College. He has a PhD in Business Administration (Management of Organizations) from the Haas School of Business at the University of California, Berkeley, as well as an MBA from the McCombs School of Business at the University of Texas, Austin.