Human Resource Professionals Share Leadership Secrets

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Richard Ramsay (left) and Jay Scott (right) discuss the book, Becoming a Person of Influence, by John C. Maxwell at the Mihyalo Leadership Scholars Program, Dec. 5, 2014. Professor Jay Barbuto, Mihaylo associate professor of organizational behavior and leadership, is center.

Jay Scott, vice president of human resources for the Anaheim Ducks and Honda Center and Richard Ramsay, vice president of human resources for Walt Disney International, share their leadership insights to the monthly Mihaylo Leadership Scholars Program meeting on Dec. 5.

“Whenever one talks about leadership, the first question is, ‘who is a leader,’” Richard Ramsay, vice president of human resources at Walt Disney International told Mihaylo students at the Leadership Scholars Program event on Dec. 5. “All of you can be leaders and have an impact on the world around you if you choose to.”

Ramsay and Jay Scott, vice president of human resources for H&S Ventures, which oversees the Anaheim Ducks hockey team and the Honda Center arena, gave a presentation to Mihaylo students at the December meeting of the Leadership Scholars Program. Ramsay and Scott have more than 60 years combined experience as business professionals specializing in human resources.

Ramsay joined Disney in 1980, working at the entertainment company as a part-time job while pursuing a college degree at Biola University. He has remained with the company for more than three decades.

“When you are thinking about where you want to work in the future, choose an individual or organization that matches your values,” said Ramsay, who also has a graduate degree from Chapman University.

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Mihaylo Professor Examines the ‘Dark Side’ of Information Technology

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Balancing technological gadgets, Professor Turel demonstrates information overload

Email, internet, social media, video games and in-car technologies are taken for granted in today’s society and certainly have a positive impact on our lives. However, they also have the potential for harmful consequences, including addiction, misuse, risky and deviant behaviors, information overload and stress. Mihaylo professor Ofir Turel discusses how we can maximize the positives and minimize the negatives of technology.

Ofir Turel co-authored a 2013 study, “The Dark Side of Information Technology Use,” which appeared in the Information Systems JournalThe study examines the potential for addiction, stress, information overload and disruption posed by modern information technology use. Turel, a professor of information systems and decision sciences, offers suggestions for individuals, students, employers and even technology manufacturers to minimize the possible negative aspects of technology use.

Based on various studies and publications in professional journals, Turel and his co-authors state in the report that, “people spend as much as 28 percent of their working time dealing with technology multi-tasking and 60 percent of users cannot go an hour without checking their email. An estimated 1.6 million vehicle accidents are related to mobile phone usage annually, while 50 to 70 percent of information security incidents are linked to misuse of technology by employees or other users.”

Individuals and employers should learn to recognize the warning signs of problems associated with the use of technology. “Warning signs regarding addiction for individuals include technology interfering with their normal lives, withdrawal symptoms when away from technology and a decline in face-to-face contact with live people,” says Turel. “Employers might notice deterioration in task quality, increased absenteeism and improper use of organizational information technologies and security issues,” he adds. “Many of us have strong inhibition abilities, controlling our desires to use technologies, but others find it very difficult to control their desires and enter the addiction segment.”

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Mihaylo Alumnus Leads Funding Company, Gives Back to His Alma Mater

 

Mike Gold '04, MBA '12

Ben Gold ’04, MBA ’12

Mihaylo alumnus Ben Gold ’04, MBA ’12 has achieved entrepreneurial success as co-founder and president of Orange-based Quick Bridge Funding, recently recognized by the Orange County Business Journal as the fastest-growing private mid-sized company in the region. Gold is also actively involved in his alma mater, through support of the Executive Council, Mihaylo Leadership Academy and internship and scholarship programs.

Mihaylo marketing and business administration alumnus Ben Gold ’04, MBA ’12 has utilized his business education and entrepreneurial spirit to succeed and thrive in the Orange County business community.

From 2003 to 2011, Gold gained experience as an innovative leader as vice president of operations for Orange-based Alliance Funding Group, a company that provides business loans and equipment leases to corporate customers nationwide. Gold was responsible for oversight of all non-sales activities in this role, including development of credit and funding policies, team management, development benchmarks to ensure efficiency and creating and maintaining relationships with the company’s funding sources and underwriters.

In June 2011, Gold co-founded Orange-based Quick Bridge Funding with Jason OsieckiDavid Gilbert and Brij Patel ’95. The company provides short-term working capital for small and medium-sized businesses. Under Gold’s leadership, Quick Bridge Funding has grown from a small business with two employees to a company with a workforce of more than 70 in only three years. It is now recognized as one of the leading alternative lending providers for small and medium-sized businesses in the United States, having lent more than $200 million to more than 5,000 different businesses since inception.

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Mihaylo Alumnus Drives Success at Toyota Financial Services

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Mihaylo management alumnus Mike Groff ’78 is president and CEO of Toyota Financial Services, the automaker’s financial operations in the United States. Groff discusses his career, the importance of his education and advice for aspiring managers.

Mike Groff ’78 has spent his nearly 40-year career in the financial sector of the automotive industry. First working at the General Motors Acceptance Corporation, the financial services wing of the Detroit-based manufacturer now known as Ally Financial Inc., in the late 1970s and early 1980s after his graduation from Mihaylo, Groff joined the newly-formed Toyota Motor Credit Corporation in 1983 as an operations administrator. The corporation, designed to help consumers develop the credit necessary for purchasing Toyota’s automobiles, has helped the Japanese manufacturer in its meteoric rise to become the world’s largest automaker.

After holding leadership positions in Toyota for several decades, Groff was named president and CEO of Toyota Financial Services in 2013, leading an organization of 3,200 associates, four million finance accounts and six million insurance agreements. The financial wing of the automaker offers insurance, credit cards, financing for automobile sales and selling corporate bonds to investors.

“The automobile business is quite complex and very capital intensive, but cars are what take people where they want to go and is a very interesting and exciting business,” Groff says.

In addition to his position at Toyota, Groff is a National Trustee for the Boys and Girls Clubs of America, a major youth education and development program. He has guided Toyota Financial Services’ philanthropic efforts, including an environmental sustainability initiative that encourages customers to select paperless billing, with funds donated to the Boys and Girls Club for each customer that agrees to go paperless.

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High School and College Students Perfect Their 60-Second Business Pitch at Mihaylo Fast Pitch Competition

 

Fast Pitch college winner Rafique Sheikh (left) with Center for Entrepreneurship director John Bradley Jackson (left)

Fast Pitch college winner Rafique Sheikh ’15 (left) with Center for Entrepreneurship director John Bradley Jackson (left) CREDIT: Tar Rakhra

Students from local high schools and colleges pitched innovative business ideas in 60 seconds at the Mihaylo Fast Pitch Competition, jointly hosted by the Center for Entrepreneurship and the Center for Economic Education. The top three winners received scholarships of up to $1,500.

Creating an innovative, yet workable, business idea can be difficult to develop. It is even more difficult to explain these ideas, which often take months or years to develop, in only 60 seconds to a panel of judges. That is exactly what student teams from nearly twenty Southern California high schools and universities did on Nov. 8 at Mihaylo’s annual Fast Pitch Competition, hosted by the Center for Entrepreneurship and Center for Economic Education.

The event, held at the Landmark Special Events Center in Anaheim, was co-sponsored by Wells Fargo BankEmpire Building ServicesNational StartUp LeagueAcel Solutions and several of the judges themselves, who represent diverse alumnus and business backgrounds.

The winners of the high school Fast Pitch Competition. From left to right: Brian Loh, first place winner, Sharlena Luyen, second place, and Ronald P, third place

The winners of the high school Fast Pitch Competition. From left to right: Brian Loh, first place winner, Sharlena Luyen, second place, both of Troy High School, and Ronald Penh, third place, of Long Beach Polytechnic High School. CREDIT: Tar Rakhra

Colleges participating included CSU FullertonChapman UniversityUC IrvineConcordia UniversityCal Poly PomonaFullerton CollegeGoldenWest CollegeIrvine Valley CollegeOrange Coast College and Saddleback College. High schools participating included public and private institutions from throughout Orange County.

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The Center for Economic Analysis and Forecasting Nets a $1 Million Endowment

James and Jeanette Woods

James and Jeanette Woods

Mihaylo alumnus James Woods ’67 and his wife Jeanette created a $500,000 endowment for the Center for Economic Analysis and Forecasting. The gift was matched by alumni and other friends of the college, providing funds for the center’s economic analysis and forecasting activities.

James Woods ’67, a Mihaylo business administration alumnus, and his wife Jeanette have long been active members of the college community. James, chairman emeritus and former CEO of Baker Hughes Inc., a major oilfield services company, is a member of the Dean’s Advisory Board and a Mihaylo college stakeholder. The couple has continued their commitment to Mihaylo by providing a $500,000 endowment to the Center for Economic Analysis and Forecasting, the college’s center responsible for analyzing and disseminating economic information to the university and the broader Orange County business community. Various donors, including businesses and individuals, matched the Woods’ endowment, providing the center with $1 million to further its economic analysis and forecasting activities. At the Oct. 23 economic forecast event, CSU Fullerton President Mildred Garcia and Mihaylo Dean Anil Puri announced that the endowment campaign goal had been reached.

“The pledge prompted a challenge to Orange County’s business and community leaders to match the gift,” President Garcia told more than 800 attendees at the economic forecast at the Hotel Irvine. “I am proud to report, we did, in fact, meet that challenge. I want to thank the many individuals and businesses here today that helped make this possible.”

Garcia believes there is a direct link between the generosity of donors and student performance. “Make no mistake, as the community’s generosity and support expand, so too does our students’ and graduates’ success,” she said.

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Risk Management Professionals Give Students a Look at the Industry

From left to right: Dr. Weili Lu, Al Gorski, Mark DeLillo, Steve Wilder, Jennifer Knox, Jim Gutmann and Xiaoying Xie

From left to right: Dr. Weili Lu, Al Gorski, Mark DeLillo, Steve Wilder, Jennifer Knox, Jim Gutmann and Xiaoying Xie

Mark DeLillo of Taylor Morrison homebuilders and Steve Wilder of the Walt Disney Company tell students about the opportunities for success in the insurance and risk-management fields. The two professionals share networking and application tips that students can use, even when looking for positions in other fields.

“All management is risk management,” Mark DeLillo told a packed hall of undergraduate and graduate students at Mihaylo on Noember 3rd. DeLillo, director of risk management at the Phoenix-based homebuilder Taylor Morrison Inc., explained his position and the outlook for employment and success in the industry. “The most satisfaction I have is that I get to analyze something, put a program in place and get the results from it,” he says.

DeLillo, who has been in the industry for more than 30 years, identifies the skill set for aspiring professionals in this field. This includes personal skills, such as integrity, ethics, problem-solving and interpersonal skills and professional/technical skills, including communication ability, a background in insurance coverage or claims, understanding financial analysis and technological savvy. Managerial traits, such as a strategic view, strong leadership skills and being a champion for change are also vital. “You have to be very forward looking,” he says, noting the importance of adapting to industry and technological changes.

While landing a job in the field might seem daunting to college students, DeLillo encourages students that networking is key, and applicants need to sell themselves, yet remain honest, to succeed. “It’s important to sell yourself, but not over-sell yourself,” he says, reminding students that an interviewer may not select a recent graduate for a position at first, but will remember an honest and forthright applicant for future opportunities. “When you contact people to establish relationships, it opens doors for you.”

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The Economic Forecast for 2015: Breaking Bad, or Breaking Free?

Mihaylo Dean Anil Puri discusses the outlook for the economy. PHOTO CREDIT: Matt Gush

Mihaylo Dean Anil Puri discusses the outlook for the economy. PHOTO CREDIT: Matt Gush

Mihaylo’s Center for Economic Analysis and Forecasting released its annual forecast of the upcoming year’s economic activity, providing the Orange County business community with a look at the performance expected locally, regionally, nationally and internationally.

The Mihaylo Center for Economic Analysis and Forecasting and the Orange County Business Council produced their 20th Annual Economic Forecast Conference on Oct. 23, with the theme, “2015: Breaking Bad, or Breaking Free?”Attended by local and regional business leaders, the event, sponsored by U.S. Bank, provided a snapshot of the economy and the outlook for the next three years.

There is much uncertainty about the outlook for the economy, which is best expressed in the widely divergent forecasts offered by economics. Some economists foresee an extension of the current economic expansion and bull market run. Others believe that an aging demographic, decline in labor force participate rates and potential leftover effects of the Great Recession may prompt another sharp downturn. Yet Mihaylo economists Anil Puri and Mira Farka ascribe to a moderate outlook.

Key Facts from the 2015 Economic Forecast

VARIABLE 2014 2015 2016 2013-2016 Three Year Projection Average Change
U.S. Real GDP Growth Rate 2.2% 2.7% 3.0% 2.6%
U.S. Unemployment Rate 6.2% 5.7% 5.5% 5.8%
Consumer Price Index (CPI) Change 1.9% 2.2% 2.4% 2.2%
Personal Income Change 4.3% 4.7% 4.9% 4.6%
30-year Fixed Mortgage Rate 4.36% 4.65% 5.10% +1.12
Oil Prices (dollars barrel)[i] $99.6 $97.2 $102.3 +$4.3

 

NOTE: All figures are from Table 1 – National, providing the key national economic indicators projected for the 2013-2016 period. These figures are only projections, which may translate into different actual economic performance based on a multitude of factors.

U.S. refineries produce about 19 gallons of motor gasoline from one barrel (42 gallons) of crude oil (http://www.eia.gov/tools/faqs/faq.cfm?id=24&t=10)

Mihaylo economist Mira Farka discusses the recovery from the recession. PHOTO CREDIT: Matt Gush

Mihaylo economist Mira Farka discusses the recovery from the recession. PHOTO CREDIT: Matt Gush

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Mihaylo College Named a ‘Best Business School’ for Ninth Consecutive Year

Best296Biz2015EdnPrinceton Review’s annual “Best Business Schools” listing has, for the ninth consecutive year, named Mihaylo College of Business and Economics in its report, “The Best 296 Business Schools.”

The Princeton Review’s annual ranking of the best business schools in the U.S. and abroad includes Mihaylo College of Business and Economics for the ninth consecutive year. Ranked among 296 business schools, the report notes that the college provides a “solid preparation in general management.”

‘”A reputable state university with an excellent business school,’ Cal State Fullerton runs the largest accredited MBA program in the state of California,” the report says. “For current and future Southern California professionals, CSUF is a great way to get an edge in the business world, without breaking the bank. With a strong faculty and ties in the local business community, the school offers ‘a quality program at an affordable price.’”

The report notes Mihaylo’s flexible evening MBA program, which permits working adults to complete their degree in as little as 16 months; the college’s Centers of Excellence; accounting and finance programs, and practical career development opportunities.

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Jaymin Patel Equips Graduate Students to Network Like a Rock Star

Jaymin Patel engages his audience with tips on career networking

Jaymin Patel engages his audience with tips on career networking

Jaymin Patel, author of seven books, including The MBA Guide to Networking Like a Rock Star, tells graduates from Mihaylo and four other Southern California universities how to effectively network to attain “dream job” employment.

“In order to graduate with a dream job, you have to let hiring managers know who you are and why they should hire you,” Jaymin Patel told a gathering of about 100 mostly graduate students at Mihaylo’s Charton Family Lecture Theatre on Oct. 17. “Networking is building personal relationships with influential individuals to positively impact career development.”

Patel, author of The MBA Guide to Networking Like a Rock Star and six other books on career networking,is well-versed in intercultural communication, having traveled to 30 nations and all 50 U.S. states. A graduate of Carnegie Mellon University, his experience as a hiring manager has familiarized him with what employers look for in job applicants.

He says that building relationships is key to career success. “You need to start by articulating your story,” Patel says. “That begins with a three-word intro. In my case, it is ‘Hi, I’m Jaymin,’” a phrase that he notes generated a response 99 percent of the time, as the person typically responds with their name, the first step in relationship building.

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