Katherine Gwaltney ’18 spent the summer in San Francisco as an inside sales intern with Adobe Systems’ Experience Cloud, which provides corporate customers with a single platform to manage their business needs and provide optimal customer service. She discusses her experience, what it’s like working in tech companies and how to maximize intern experiences.
What were the duties of your Adobe internship?
I worked as an inside sales intern with Adobe’s Experience Cloud, an enterprise marketing program designed for businesses that integrates data, insights and technology to improve customer experiences. I focused specifically on a strategic financial services and insurance industry team to build relationships and ultimately sell Experience Cloud solutions to large companies.
Among my duties were identifying key decision-makers; reaching out to them by email, phone or social media; maintaining account partnerships; generating new reports for managing sales data and reaching the most valuable customers; qualifying leads; and engaging with account executives and my entire team to improve the sales process. Continue reading