Human Resource Professionals Share Leadership Secrets

Jay Scott and Richard Ramsay discuss the book

Richard Ramsay (left) and Jay Scott (right) discuss the book, Becoming a Person of Influence, by John C. Maxwell at the Mihyalo Leadership Scholars Program, Dec. 5, 2014. Professor Jay Barbuto, Mihaylo associate professor of organizational behavior and leadership, is center.

Jay Scott, vice president of human resources for the Anaheim Ducks and Honda Center and Richard Ramsay, vice president of human resources for Walt Disney International, share their leadership insights to the monthly Mihaylo Leadership Scholars Program meeting on Dec. 5.

“Whenever one talks about leadership, the first question is, ‘who is a leader,’” Richard Ramsay, vice president of human resources at Walt Disney International told Mihaylo students at the Leadership Scholars Program event on Dec. 5. “All of you can be leaders and have an impact on the world around you if you choose to.”

Ramsay and Jay Scott, vice president of human resources for H&S Ventures, which oversees the Anaheim Ducks hockey team and the Honda Center arena, gave a presentation to Mihaylo students at the December meeting of the Leadership Scholars Program. Ramsay and Scott have more than 60 years combined experience as business professionals specializing in human resources.

Ramsay joined Disney in 1980, working at the entertainment company as a part-time job while pursuing a college degree at Biola University. He has remained with the company for more than three decades.

“When you are thinking about where you want to work in the future, choose an individual or organization that matches your values,” said Ramsay, who also has a graduate degree from Chapman University.

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From Accounting Studies to ESL Challenges, Vivian Le Discusses Her Student Experience

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Vivian Le ’16 at the AFWA scholarship award dinner

Mihaylo accounting student Vivian Le ’16 receives a scholarship from the Accounting and Financial Women’s Alliance (AFWA). Le discusses her scholarship and the challenges and opportunities she faces as English is her second language.

“Never give up, never quit and you will win,” says Vivian Le ’16, a Mihaylo accounting student. Le was recently awarded a scholarship from the Accounting and Financial Women’s Alliance (AFWA), an organization dedicated to recognizing and advancing female professionals in accounting and related industries. The alliance offers scholarships for undergraduate, masters and doctorate degree programs. “This scholarship motivated and encouraged me a lot,” Le says. “It is not only the money I could use for books, but also a wonderful accomplishment.”

Le emigrated from Vietnam in 2007. Her native language is Vietnamese, and English is her second language. Since her arrival, she has been working six days per week while pursuing a college education, first at Santa Ana College, a community college in Central Orange County.

Initially planning to major in biochemistry while also taking English as a Second Language (ESL) courses, Le chose accounting as her major prior to transferring to CSU Fullerton. “Choosing the accounting major is the best choice of my life,” she says. “When I was a child, I wished I could be a doctor or pharmacist. After completing the general chemistry courses, I realize how extremely challenging biochemistry courses are,” she explains. Le discussed her concerns with a counselor, who suggested that Le major in accounting, due to her personal skills at mathematics and organization and her work experience. “I had been working six days per week as a receptionist at a dental office, giving me experience dealing with insurance issues, customer service and billing,” she recalls.

Understandably, business-writing courses can be a challenge for Le. But with the help of the Mihaylo Tutoring Center, the university Writing Center, her classmate Alex Estelle and her professor, Michael Collins, she passed her BUAD 301-Advanced Business Writing course for fall 2014.

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Mihaylo Students Lead CSUF Soccer Teams to Championships

Brianna Chapman '15

Brianna Chapman ’15. PHOTO CREDIT: Titan Athletics

Soccer is the world’s most popular sport, and it is rapidly expanding in popularity in the United States. CSUF has men’s and women’s soccer teams, both of which won the Big West tournament championships for 2014. Mihaylo students on both teams share their experiences.

Soccer, known as “football” or “association football” in many parts of the world, is the world’s most popular sport, played by more than 250 million people in 200 countries. The sport’s quadrennial championship, the World Cup, is among the world’s most watched and followed sporting events. Yet in the United States, soccer has long been viewed as an exercise activity for children and youth rather than one of the traditional American championship sports, such as baseball, American football and basketball. Globalization and immigration are elevating soccer’s status in the U.S., as evidenced by the avid following the sport received during the 2014 World Cup and the increasing popularity of Major League Soccer.

CSUF has long had men’s and women’s soccer teams, which have had several NCAA appearances. This year, both the men’s and women’s teams soared to victory as Big West tournament championships and made appearances in the NCAA tournament. Seven players on the men’s soccer team and six players on the women’s soccer team are Mihaylo students.

“It was an amazing experience to accomplish our two team goals for the season, which were to place first in our conference and to win the Big West tournament,” says Brianna Chapman ’15, a business administration major on the women’s soccer team. “Back in the summer, we sat as a team and set these goals for ourselves. Since that point, the team has worked hard every day in practice to improve ourselves as individuals and as a team.”

Zach Bryan '17

Zach Bryan ’17 PHOTO CREDIT: Titan Athletics

Chapman recognizes the importance of teamwork, both as a business student and soccer player. “I have had to work with various business teams for assignments and presentations,” she says. “Soccer has taught me how to work effectively with others in order to reach the team’s desired goal. I have learned to work with diverse team members and also learned to conform my participation to what is best for everyone, not just myself.”

“It was pretty special to be a part of such a special team this year,” says Zach Bryan ’17, a business administration finance major on the men’s soccer team. “This group of guys was able to do something extraordinary for the university and the soccer program, and it is a legacy that will be remembered for some time to come.” It was the first time that the men’s team has won the Big West title in program history. The women’s team last won the title in 2013.

“Athletics provides the training necessary to overcome adversity through teamwork, which can be directly translated to the business program, where inter-student collaboration is essential,” says Bryan.

For more information on the CSUF soccer teams or any of the university’s sports programs, visit the Titan Athletics website. Students interested in exploring the business aspects of sports may consider taking MKTG 430 – Sports Marketing.

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President Obama Recognizes Mihaylo Alumni for Lifesaving Volunteerism

Henry Reyes '10, co-founder and president of ISLA

Henry Reyes ’10, co-founder and president of ISLA

Raquel Lizarraga '10

Raquel Lizarraga ’10

Mihaylo business administration alumni Henry Reyes ’10 and Raquel Lizarraga ’10 were awarded the President’s Volunteer Service Award for more than 900 combined hours of service on behalf of the International Surf Lifesaving Association (ISLA).

Southern California beaches draw millions of surfers, swimmers and beachgoers each year. That translates to thousands of beach rescues each year as rip currents and rough surf can pose dangers for even experienced enthusiasts. On Nov. 3, 2014, Los Angeles County lifeguards reported a record 14,331 ocean rescues for 2014. In other parts of the United States and around the globe, there are thousands more rescues and drownings each year.

Mihaylo business administration alumni Henry Reyes ’10 and Raquel Lizarraga ’10 are part of the solution. Reyes is co-founder and president of the International Surf Lifesaving Association (ISLA) and Lizarraga is vice president of development for the organization, a nonprofit that advances water lifesaving worldwide. Founded by four Huntington Beach lifeguards in 2008, the volunteer organization seeks to prevent drowning in the U.S. and locations throughout the world, with operations in many nations, including Mexico, Dominican Republic, Nicaragua and Macedonia.

For their efforts, President Barack Obama awarded Lizarraga, Reyes and others within the organization with the President’s Volunteer Service Award in November, a national award created in 2003 to honor Americans that demonstrate outstanding volunteer service.

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Students Shaping Change in North Korea

A group of LINK interns wearing LINK merchandise.

A group of LINK interns wearing LINK merchandise.

Liberty in North Korea (LINK), a human rights activist group, made a stop at Cal State Fullerton last month on their journey to spread the message about the North Korean crisis and the internship opportunities that the organization provides. Students were moved by the interactive, emotional presentation, and were inspired to help make a change.

North Koreans are denied the most basic rights of free speech, free movement and information freedom. What do these restrictions look like?

With extreme border patrol, it is illegal for North Koreans to leave their country without the regime’s permission. Travel is restricted even within their country, as they must attain permission from the government to access another city. There is no freedom of speech, as any criticism of the regime or the leadership in North Korea will cause one to be sent to a political prison camp. In addition, freedom of information is restricted in order for the regime to prevent resistance towards their propaganda and ideology. The regime makes great efforts to maintain an information blockade – deeming radio, international calls and Internet illegal.

These restrictions, along with an extreme shortage in food supply, create great challenges for the North Korean people. However, there is hope for North Koreans as more resources and opportunities are available today to help them achieve their freedom.

LINK is a nonprofit organization working across the United States, South Korea and Southeast Asia to fight for freedom for the North Koreans. They rescue North Korean refugees through a 3,000-mile underground railroad and provide resettlement support for them to begin a new life. All of their work is completely funded through donations and fundraisers. They host events in the United States to help educate broad audiences about the challenges in North Korea and to provide opportunities for people to help. Along with their executive team of 18 individuals, they are able to accomplish these rescue missions with the help of their interns.

Charlie, Christine, and Tatjana, CalWest nomads for LINK.

Charlie, Christine, and Tatjana, CalWest nomads for LINK.

The LINK team provides many internship opportunities for college students including positions focusing on communications, graphic design, translation and other areas. They give students a chance to utilize their skills, gain useful experience and make a change.

Marketing students may be interested in the communications and social media internship, which requires interns to manage LINK’s social media channels and monitor advertising content on the Web. Branding and finding the best ways to reach new audiences is a huge part of LINK’s success. The human resources and recruitment internship, potentially a good fit for management students, requires interns to assist with posting new job and internship opportunities, conducting interviews and implementing new recruitment strategies. Human resources interns are the basis in helping to find the best people for the LINK team.

A LINK nomad educating students on the North Korean crisis.

A LINK nomad educating students on the North Korean crisis.

What may be the most unique internship of all is the nomad internship. Nomads work in a group of 15 and travel across North America to help educate people about the realities of the North Korean crisis. After five weeks of training at the LINK headquarters, the nomad team sets off to locations such as Google, West Point and Harvard. During each visit, the interns introduce themselves and their campaign and provide an engaging presentation about the North Korean crisis. The team then shares information about their goals, programs and how the members of the audience can get involved. Although interns are not paid since LINK is a non-profit, they are provided free housing and $500 to cover costs while on the road. They are also able to receive internship credit from their universities.

To apply for internships, or to learn more about the North Korean crisis, visit

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